Our product

GEMINI

An established expert management product, built for the Lloyd's, London and Global Markets.

GEMINI: our expert management product

GEMINI enables insurers to instruct, pay, and manage global expert spend with full visibility into usage, cost, and performance. It covers the entire lifecycle — from onboarding and due diligence through to contract management, panel oversight, SLA monitoring, and fee analysis.

API integration with leading claims systems — including Guidewire, Trax, Sequel, and DOCOsoft — allows GEMINI to sit within existing claims workflows, while automated invoice processing and payment approval remove manual bottlenecks for insurers and the experts they instruct.

44
Carrier clients
1,400+
Expert companies
8.5 days
Avg. payment cycle
4
Integrated claims systems
Key benefits

Why the market chooses GEMINI

Speed

A quicker service than any other market offering, with SLAs in place to ensure correct governance around the service.

Data

Instruction counts, spend by territory, class of business and policy, and a complete view of expert spend including cost analysis to Expert budgeting — visibility the market has never had before.

Consistency

One system for Experts to submit their invoices, reducing management time across the entire instruction lifecycle.

Cost

A significantly more cost-effective alternative to other market services, with shared pricing across the market.

How it's used

Flexible ways to work with GEMINI

Integration API

GEMINI is an integrated service with the market's writeback vendors, sitting directly within existing claims workflows.

Manual entry

Claims can be created manually in the system in one to two minutes — no integration required to get started.

Manual import

Carriers can import claim and instruction files directly into GEMINI in bulk.

Additional services

Built around how Carriers actually pay

Non-Bureau Service

Supports Non-Bureau payments via a Vitesse loss fund.

Benefits: a streamlined, future-ready solution with minimal effort for adjusters and enhanced financial control and visibility.

Manual Fee Service

Supports Carriers with ad hoc payments via email submission, priced per invoice and apportioned across the Carriers on the slip.

Benefits: manage all invoices via GEMINI whether or not you've implemented the API, while still capturing structured data and insights on your Experts.

Curious how GEMINI could work for you?

Whether you're a Carrier, Managing Agent, or Expert company, we'll walk you through it.

Talk to our team